GBNY SMS Terms & Conditions

GBNY SMS Terms & Conditions (Customer Care Alerts)
Last updated: [08-28-2025]

Program Description
GBNY offers Customer Care text messages (“GBNY SMS Alerts”) from +1 (877) 746‑7427. These messages include order confirmations, shipping and delivery updates, account/security notices, and support replies. No marketing or promotional messages are sent from this number.

Opt‑In Methods

Web Form: You may opt in by checking the unchecked SMS box on our signup/checkout form and submitting your phone number.
(Optional) Text‑to‑Join: If enabled, you may text JOIN to 877‑746‑7427 and confirm your subscription when prompted.
Consent is not a condition of purchase or service.

Message Frequency
Message frequency varies and is tied to your activity (e.g., one message per order event or support interaction).

Cost
Msg & data rates may apply.

How to Opt Out
Reply STOP to 877‑746‑7427 at any time to cancel. You may also send STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. After you text STOP, you will receive one additional message confirming your opt‑out.

Help
Reply HELP for help, or contact us at support@gbny.com and +1 (877) 746‑7427.

Carriers
Wireless carriers are not liable for delayed or undelivered messages.

Eligibility & Responsibility
You must be the mobile account holder or have authorization to enroll a number. Service available to U.S. numbers.

Privacy
We respect your privacy. See our Privacy Policy for details on how we handle personal information. We store opt‑in/opt‑out records to comply with messaging rules.

Changes
We may update these SMS Terms from time to time. Continued participation after changes constitutes acceptance of the revised terms.

Contact
GBNY Productions Inc., 420 Lexington Avenue, Suite 1402, POB #1031, Manhattan, NY 10170
support@gbny.com | +1 (877) 746‑7427

SHIPPING AND DELIVERY

MAKE YOUR DELIVERY FAST AND EASY WITH US

We provide standard and express reliable shipping services across the country.
We deliver same day to NY & Tri-State area.

Secure payments

We prioritize your security. Rest assured, our website offers a secure payment gateway, ensuring your transactions are protected by the latest encryption technology. Shop confidently knowing that your payment information is safe and secure with us.

Satisfied or refunded

We stand by the quality of our products. If for any reason you're not completely satisfied with your purchase, we offer a hassle-free refund policy. Your satisfaction is our priority, and we're committed to ensuring you're delighted with every purchase from GBNY.

Top-notch support

We take pride in delivering exceptional customer support. Our dedicated team is here to assist you every step of the way. From answering queries to resolving concerns, we strive to provide prompt, friendly, and knowledgeable assistance to ensure your satisfaction.